Privacy Policy

Last updated: March 30, 2026

This Privacy Policy describes how Kinder Mind collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and courses, we may collect certain information to provide and improve our services.

Information We Collect

We collect information in several ways to ensure you have the best experience with our self-compassion courses and inner dialogue improvement programs. This helps us deliver personalised content and track your progress through our mindfulness-based exercises.

• Personal details such as your name, email address, and phone number when you register for courses
• Account information including your learning preferences and course selections
• Usage data about how you interact with our website and course materials
• Device information including browser type, operating system, and IP address
• Cookies and similar tracking technologies to enhance your browsing experience
• Payment information when you purchase or enrol in courses (processed securely)

How We Use Your Information

We use the information we collect to provide, maintain, and improve our self-compassion and inner dialogue courses. Your data helps us personalise your learning experience, deliver course content adapted to your needs, and support your journey toward replacing self-criticism with self-kindness.

• Delivering course content and exercises tailored to your progress
• Sending you course updates, reminders, and completion certificates
• Responding to your inquiries and providing customer support
• Improving our courses based on user feedback and engagement patterns
• Sending occasional newsletters about new courses and mindfulness resources
• Complying with legal obligations and protecting our services from misuse

Your Rights

You have important rights regarding your personal information. We respect your privacy and give you control over your data. You can access, correct, update, or delete your personal information at any time by contacting us directly. You may also opt out of marketing communications while continuing to receive essential course updates and support messages.

• Right to access: You can request a copy of the personal information we hold about you
• Right to correction: You can update or correct inaccurate information in your account
• Right to deletion: You can request we delete your personal data (subject to legal obligations)
• Right to withdraw consent: You can withdraw consent for data processing at any time
• Right to data portability: You can request your data in a portable format

Cookies and Tracking

We use cookies to improve your browsing experience and understand how you use our website. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and measure the effectiveness of our courses. Some cookies are essential for basic functionality, while others help us personalise content and track your progress through self-compassion exercises.

• Essential cookies for website functionality and security
• Performance cookies to analyse how you use our courses and website
• Preference cookies to remember your settings and course selections
• Marketing cookies to show you relevant content about our mindfulness programs

You can control cookies through your browser settings and opt out of non-essential tracking at any time.

Data Security

We take the security of your personal information seriously. We implement industry-standard encryption, secure servers, and access controls to protect your data from unauthorised access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security. We regularly review our security practices to maintain the highest standards for protecting your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services constitutes acceptance of any changes we make. We encourage you to review this policy regularly to stay informed about how we protect your information.